I wasn’t going to really post today, but I just finished dealing with my student loan online (you know, the one I have from college, but the degree wasn’t included — always read the fine print, a little tip from me to you, dear readers) and I couldn’t get this out of my head.
Okay, so Scott asked me what we owe on my loan, I said I’d check. That started the whole thing. A simple question turned into an afternoon of Sallie Mae annoying the hell out of me. By the way, what is it with loan companies names? Sallie Mae, Fannie Mae, Freddy Mac? It’s weird. Anymae, I tried to log onto the site and I put in all the log-in names I could think of, but struck out each time. I went with Plan B, where they email you your log-in name, well, that didn’t work either. They have an email address for me I haven’t had for almost a decade. People change email addresses, but Sallie Mae makes you re-register if you’ve changed your email address and can’t remember your log-in name because you’ve been paying them like a good citizen all these years and hadn’t needed to go to their website and don’t have a statement handy to get your account number.
The re-registration process was painful. I picked my user name, filled in all the stuff and they tell me my user name is in use, well no freakin’ s**t, Sallie Mae! It’s in use because it’s still me and you won’t let me log-in! I’ve used the same user name for everything for the past 11 or so years, so there you go. I picked another user name and proceeded on to the weirdest thing I’ve encountered in an online registration. It wanted me to pick 5 security questions. Five. I think it’s easier to get into the Pentagon’s site. Damn. I have 3 kids — I can’t think of five answers and this isn’t freaking Who Wants to Be a Millionaire. Here’s the questions I had to choose from, the for-real questions. Guess which ones I chose.
What is the name of your last school attended? Don’t you have that? It’s the one I have the damn loan for.
What is the last name of your favorite grade-school teacher? Mr. Hayes. He was cute and that’s the reason I never paid attention during math.
What is the name of your favorite band or musician? The greatest band in the world, Morris Day and the mother effin’ Time!
What is the name of your favorite book author? Book author? Really? Dr. Seuss.
What is the name of your favorite relative as a child? What kind of question is that? What if I was an orphan? I’m not, but let’s say I was. What if I was raised by mountain lions. Or ninjas.
What is your greatest fear? Way to bring down the mood, Sallie. Owls. Everybody knows they’re creep city. Oh, and those Furby toys, those freak me out, too, ’cause they look like owls. Oh, and Dick Cheney.
What is the street your favorite residence is on (no abbreviations e.g. East versus E.)? What? Weird question, but an easy one. Elvis Presley Blvd. Boulevard, excuse me.
What is your favorite vacation spot? Anywhere Scott and I can get away without the munchkins. But not Canada.
What is the name of your best friend from childhood? Define childhood. Elementary school, middle, high school? You’re not going to call them are you? Is this for a character reference?
What is the make and model of your first car? Barbie Corvette, jealous?
What was your first job? Define job.
What is the name of the first grade school you attended? What’s with the obsession with my childhood? Are you my psychiatrist? I’ve moved on, so should you. Thanks to doctors, medications, and Ben & Jerry I’m doing fine, now, really. Thanks for your concern.
What is the name of your first pet? Again with the childhood questions? Why bring up bad memories? My first dog was named Shine and she ran away or at least that’s what my liar, liar, liar pants on fire parents told me. Then I found out they gave her away. And Sam my Cocker Spaniel didn’t go to live on a doggie farm, either! Great, now I’m upset.
What is your mother’s maiden name? Is she paying my loan off? Then I don’t think you need that information. Fine, it’s Liesaboutpets — it’s an Indian name.
I feel better now. I don’t know why Sallie Mae’s “security” questions were so hostile. All I wanted was to find out what my loan balance was and now I can’t get owls and my deceased pets out of my mind.













