Today, for the first time, while using the app, WordPress asked a two-question survey while I was using the app. It gave me the option of sending them a message.
I did. This is it:
The way images and videos are added to a post is unnecessarily complicated. There are six clicks from start to finish to include a photo in a post. The app is clunky and doesn’t have to be. It was simpler a few years ago but now gets more aggravating with each update. There’s no reason to make a text block each time you hit Enter! Why is that necessary? Most bloggers are writers or photobloggers. We want body paragraphs and photo blocks easily accessble. Send a survey to bloggers and ask the most used options (body paragraphs — not separate blocks, photos, pull quotes, video) and put those as buttons. Then have a drop-down for the other options — with as few clicks as possible to insert things.
Right now it’s just bad UX. It has great promise. Please take your bloggers’ advice in the form of a survey.
Sincerely,
Kerry Faler
kerryfaler.blog 